Hotel Ops Market

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What to check before you hand over your hotel

Choosing a bid is not the last step. Before an operator takes over the daily running of your hotel, settle these things.

1. Ask your brand early

If your hotel carries a franchise flag, read your agreement and ask whether the brand must approve a new operator. Independent hotels can skip this step.

2. Check your lender and insurer

Some loans and policies say who may manage the property. Ask before you sign, not after.

3. See the vetting

Every operator here can verify their identity with a government ID and a matching selfie, and pass a background check. Look for the two badges next to their name. Then do your own checking too: call the hotels they say they ran, and ask for references.

4. Decide who holds the money

Agree who controls the bank accounts, who signs checks, who sees the night audit and how often you get reports. Many owners prefer to keep the accounts in their own name and give the operator limited access.

5. Settle housing, if it is part of the deal

Some owners offer on-site housing, and some operators are a couple who would run the hotel together. Put in writing who lives where, who pays utilities, and what happens to the housing when the arrangement ends.

6. Put it in writing

Write down the return, the split, the length, the operator's pay and hours, how the quarter is measured, and what happens if either side wants out. Under our Terms you both agree to try mediation before any lawsuit. We suggest wording you can put in your agreement.

This guide is general information, not legal advice. Talk to a lawyer about your own deal.

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